As the manager of several Yammer enterprise social networks, there is nothing quite so satisfying as seeing a busy, rewarding online conversation taking place in your network. When a good question is posted, and helpful, robust answers are shared in response, our network is succeeding. It's firing on all pistons. It's a rockin' good time. … Continue reading Yammer, and the lessons of TzimTzum
When serving as a temple executive director, there was a member of our board of directors who always seemed to be unhappy about something the staff or clergy did. Let's call him David. David was always the first one to challenge, the first one to correct. David always thought we could do better. David often … Continue reading Serpico, and the Value of Transparency
From Facebook to Slack. From Yammer to Jive. From Email to Google Groups. Platforms for group collaboration are easy enough to find and use, but success will remain elusive unless we approach these platforms with a collaborative mindset and an ability to work out loud. Collaboration does not happen on its own. Keeping these six … Continue reading Six Principles of Effective Collaboration
Next week, the Union for Reform Judaism (URJ) will be welcoming 6,000 Reform Jewish congregational lay and professional leaders to our Biennial convention in Boston, MA. This is the biggest event the URJ hosts, with maybe the most impact. Almost every member of our staff is involved in the preparation for Biennial in some way, … Continue reading All The Stars Align in Yammer
Ready, Fire, Aim. If you don't aim first, you will most likely miss. If you quickly pick up a bow, immediately pull back and release the arrow, chances are good the arrow will fly exactly where you don't want it to go. Ready, Aim, Fire. Instead, take a deep breath, carefully focus on the middle … Continue reading Avoid Collaboration in 3 Easy Steps: Ready, Fire, Aim!
The question comes up from time to time, so I guess I should not have been surprised to hear it come up again at the 2017 Microsoft Ignite conference. I was at a learning session where Yammer developers were talking about how they create new functionality for the Yammer platform, and they were asked if … Continue reading Ideas, Complaints and Conversation: 3 Arguments Against Anonymity
In a recent email to Tesla employees, founder and CEO Elon Musk wrote "Anyone at Tesla can and should email/talk to anyone else according to what they think is the fastest way to solve a problem for the benefit of the whole company." Musk didn't want employees to feel like they had to struggle through … Continue reading Flatter is Better
In the days following the attacks of September 11th, 2001, John Feal worked at Ground Zero to help clear away rubble and debris left by the felled buildings. During the cleanup, an 8,000 pound steel beam fell on John's foot. John suffered through septic shock, gangrene and dozens of surgeries. He survived the injury, but … Continue reading How to Become an Extrovert in 3 Easy Introductions
I was embarrassed. I wanted to bury my head in the sand. A song from my childhood ran through my head all day. Trying to find a moment of rationalization, or maybe justification, the lyrics made me feel better. https://www.youtube.com/watch?v=lB3fi7opDBc I had just made a post on a site for Yammer network administrators. Using Yammer … Continue reading Whoops, I Made a Mistake, That’s All!
Silence and stillness provide empty space. Space for us to wonder, space for us to question, space for us to make our own assumptions. Sometimes, silence exists, sometimes it is created. In our connected world of email, phone calls and social networks, that rarest sense of silence and stillness is created when replies to messages … Continue reading 5 Easy Rules of Yammer Replies