There is no organization, be it a suburban household or a multi-billion dollar international corporation, that does not want to find ways to collaborate more effectively.
Though collaboration may be a bit simpler in a household (shopping list on the refrigerator, Sunday night planning meeting for the week ahead), most every organization, large or small, is trying to collaborate better. Trying to stay better connected, trying to be more transparent, trying to be more effective.
One key to better collaboration is making sure people have access to information. Yammer, and other enterprise social network (ESN) platforms, provide access through private networks, discussion groups and file libraries. When setting up a Yammer ESN, it is important to understand who can have access, and how information can be shared.
Home Yammer Network: Glickman Telecom (my imaginary billion dollar company) sets up a home Yammer network. All Yammer networks are based on email domains, so our Yammer network would be found at http://www.yammer.com/glickmantelecom.com. Only people with an @glickmantelecom.com email address can get into the home network.
Discussion Groups: In our network, discussion groups can be created. These groups can be either be public to everyone in our private network, or they can be private for a specific team.
Add Extra Domains: We have a sister corporation called Marx Digital. We can go to our Network Administration page in Yammer, and indicate that anyone with a marxdigital.com email address is able to access our network.
Create an External Group: Users without a glickmantelecom.com or marxdigital.com email address can be invited to our home network by creating an external group. This is a discussion group feature designed for the specific purpose of collaborating with users outside of our organization. Users in these groups, though, must have a work email address. Gmail, Yahoo and other major ISP addresses will not work in an external group. External group users will only have access to that group, and not to the entire network.
Create an External Network: If there is a need to regularly engage with users outside of the organization, with users who may have a work email address, or a gmail address (for instance), Yammer offers external networks. An external network works exactly like a home network, and users with any kind of email address can be invited in.
Now that your Yammer network has been created, and you have determined which users should be in your network, it is now time Set the Table for Yammer Success by planning your groups, curating information and getting people engaged. Now, the real work begins!